Frequently asked questions

We deliver within about 5 km of each of our four Mumbai kitchens: Bandra West, Lower Parel, Powai and Andheri West. Delivery costs Rs 49, and it is free on orders of Rs 799 or more. Checkout tells you if your address is within range.

Checkout shows an estimate as a range, usually 30 to 50 minutes. It is an estimate and not a guarantee, as rain and traffic can slow things down. There is no live rider tracking. Your order status is emailed to you and shown in your account.

Yes. Order online, choose takeaway and pick a pickup time within that kitchen's opening hours. We start cooking so that your food is ready at the time you chose.

Payments are handled by Razorpay, by UPI, card or netbanking. You sign in with a one-time code sent to your email, so there is no password. You can cancel an order free of charge until the kitchen starts preparing it. If an item is wrong or missing, tell us within 24 hours with a photo and we will refund it or remake it.

Reserve a table online and the kitchen confirms your booking by email. At the restaurant, scan the code on your table to order to that table and pay online.

You pay for the first delivery at checkout, and the subscription starts only after that payment succeeds. Renewals are not charged automatically, and there is no auto-debit. Each later delivery shows as payment due in your account, and you pay it there through the normal checkout. You can also pay at the counter and the kitchen marks it paid.

Yes, at any time from your account. You can pause and resume, skip the next delivery, change the day or time slot, or cancel.

Allergens are listed on every dish. Our kitchens handle gluten, milk, nuts and shellfish, so we cannot promise that any dish is free of them. Veg and non-veg food is prepared with separate tools.