An agent is only as trustworthy as the moment it hands work to a person. If that moment is confusing, people stop reviewing carefully, and errors slip through.
Show the reasoning, not just the answer
Every item in the queue should show what the agent saw, what it decided and how confident it was. Reviewers approve faster when they can see the working.
Make the right action the easy one
Approve, edit and reject should each be a single click. Editing should feed back into the agent's evaluation set so the same mistake does not repeat.
Route by confidence and risk
Low-risk, high-confidence actions can run on their own. Anything involving money, health or legal exposure goes to a person regardless of confidence.
