40%Fewer stock-outs
1,200Purchase orders drafted a month
6 hrsSaved per buyer each week
The challenge
Buyers rebuilt purchase orders from sales spreadsheets every week and chased suppliers for delivery dates over email.
Our approach
An operations agent forecasts demand per store, drafts purchase orders for approval and follows up with suppliers automatically when confirmations are late.
The outcome
Stock-outs fell 40% and buyers now spend their week negotiating instead of copy-pasting.
“It is the most reliable colleague on the team, and it never forgets a follow-up.”
Neha Kapoor, Head of BuyingTerrace Home
Connected systems
ERPInventorySupplier email
Next case
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A support agent that answers shipment queries before customers finish typing.