The things guests ask us most. If yours is not here, write to us and we will reply within a day.
Booking
Choose your treatments on the booking page, pick a stylist or therapist (or let us choose), then a date and time. You get a confirmation with a reference straight away. You pay at the salon after your visit.
Yes. Let us know at least 12 hours before your appointment and there is no charge. Later cancellations and no-shows may be charged 50% of the service on your next visit.
Appointments are paid at the salon by card, UPI or cash. Memberships, gift cards and home care are paid online at checkout.
Your visit
Ten minutes early is ideal for hair and nails. For spa treatments, come fifteen minutes early so you can change and have a tea first.
For colour, lash lifts and tints, yes: 48 hours before your first appointment. It takes two minutes and you can walk in any time we are open.
Yes, after the first trimester. Please tell us when you book so we can adapt the treatment and positioning.
Memberships
You pay monthly and your treatments are waiting for you each month. Member discounts apply to everything else. You can pause or cancel any time before your next billing date.
Gift cards
By email to you, with the card as a PDF you can forward or print. Cards are valid for twelve months and can be used for any service or product.