## Delivery
Delivery is free on orders over ₹5,000 and ₹150 below that. Faucets, showers, accessories and lighting are dispatched within 2 working days and arrive in 3 to 6 days. Sanitaryware, bathtubs and enclosures take 7 to 12 days by surface freight.
We deliver across India. You will receive a tracking link when your order ships.
## Damaged in transit
Send a photo to care@jalora.example within 48 hours of delivery and we will replace the item at no cost.
## Returns
Unused products in their original packaging can be returned within 15 days of delivery. We arrange the pickup and refund your original payment method within 7 working days of inspection.
Installed products, made-to-measure enclosures and service add-ons cannot be returned.