Bengaluru doorstep appointments open, 8 am to 8 pm, all week

+91 90000 00100

Questions, answered.

Everything people ask us about bookings, hygiene, memberships and payment.

Booking

What exactly is a salon at home?

A trained professional comes to your door with everything the service needs: tools, products, disposable sheets and a clean-up kit. You need a chair or a bed, a plug point and some water. Nothing else.

Where do you serve?

Six zones across Bengaluru. Enter your pincode on the Service Areas page or at checkout to see whether we cover you, the visit fee and how much notice we need.

Can I reschedule or cancel?

Yes. Open the booking in your account and choose a new date and slot, or cancel it, at any time before the day of the visit. Same-day changes are handled by phone.

Safety

Who will come to my home?

Every professional is background verified, has at least three years of salon experience and passes our own practical test. Men's body grooming is done by male professionals and women's services by female professionals. You see their name in your account before the visit.

How do you keep things hygienic?

Wax, blades, spatulas, towels and sheets are single use and opened in front of you. Metal tools are sterilised between visits and carried in sealed pouches. Professionals wear a fresh apron and sanitise their hands before they start.

Services

Which products do you use?

Professional salon ranges that are sealed and in date. If you have sensitive skin or a product you prefer, mention it in the notes and we will use yours or bring a fragrance-free alternative.

Will there be a mess afterwards?

No. We lay a floor sheet before a haircut or wax, carry a handheld vacuum and take every used item away with us.

Do you handle weddings and office events?

Yes. We send teams for groom and bridal parties, pre-wedding grooming days and workplace grooming pop-ups. Send the details from the Weddings and Events page and we will call back within a working day.

Payments

How do I pay?

Pay online at checkout where it is available, or pay the professional by UPI or card once the service is done. The amount is fixed when you book and shown on your invoice.

Membership

How does a membership work?

Choose a club, who it is for and a three-month or twelve-month term. Each month you get a fixed number of home visits, which you schedule yourself from your account. You can pause a membership and the paused days are added to the end.

Still not sure?

Call +91 90000 00100 (Every day, 8:00 am to 8:00 pm) or send us a note.

Contact us
Made with ❤️ Appsketch