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Product15 Jul 20264 min readBy Kabir Sethi, Product Lead, Automations
AI suggestions without the noise

How we built AI summaries and next-step suggestions that teams keep switched on.

Most AI features get turned off within a week because they interrupt more than they help. We set ourselves a stricter bar.

Summaries on request, not on every card

Summaries appear when a thread passes a length where reading it would take longer than a minute, and only when someone opens it.

Suggestions you can explain

Every suggested next step shows why: a similar card last month, a blocked dependency, a due date that slipped. If we cannot explain it, we do not show it.

Your data stays yours

We never train models on customer content, and Business workspaces can keep all processing in India.

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