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Support & warranty
Track an order and see exactly where your PC is on the bench, or raise a ticket and a technician replies within a working day.
Track an order
Use the order number from your confirmation email and the email you ordered with. Signed in? Your account shows every order.
What is covered
Raise a ticket
Every part has its socket, memory type, size and power draw on file. As you pick, the builder hides parts that cannot work together and flags a power supply that is too small. The server checks again before you pay, so an incompatible build cannot be ordered.
A flat Rs 2,999 per PC, free on builds over Rs 1,50,000. It covers hand assembly, BIOS update, memory profile, Windows setup and a 12-hour stress test.
We assemble and test within 48 hours of payment. Delivery in Bengaluru is next day; the rest of India takes 2 to 5 working days by insured courier.
Yes. Save a build to get a short link like /build/7F3A9C21. Anyone with the link sees the same parts and live prices.
No-cost EMI over 3, 6, 9 or 12 months on most cards at checkout. The monthly figure on each product is the 12-month no-cost amount.
Every part keeps its maker's warranty. On top, Bytecraft covers assembled PCs for one year, including free pickup in Bengaluru. Start a claim from Support with your order number.
Tell us the brand, model, age and condition. You get an estimate straight away; we confirm it when we collect the device and credit it to your next order.
Unopened components and laptops can be returned within 7 days. Opened items are covered for defects under warranty. Custom builds can be returned only if faulty.
Yes. Every order comes with a downloadable invoice from your account. Add your GSTIN at checkout to claim input credit.
They are averages from our bench at high settings with a matched CPU. Your results vary with settings, drivers and the game version, so treat them as a guide.