Before dispatch
We dispatch within 3 working days. Orders that have not yet been packed can be cancelled for a full refund: write to us as soon as you can with your order number.
After dispatch
Once an order has left the atelier it can no longer be cancelled. You are welcome to return it unworn, with its tags, within 14 days of delivery under our returns policy.
Refunds for cancelled orders
Refunds are issued to your original payment method within 3 working days. Your bank may take a further 5 to 7 working days to show it.