1. What information we collect
Personal information: your name, email address, phone number, delivery address and payment details when you create an account, place an order or contact us.
Order information: the items you order, your order history and dietary preferences.
Device information: the device, browser type and operating system you use to reach our services.
Location data: with your permission, your location so we can confirm delivery zones and estimate delivery times.
Usage data: pages visited, time spent and features used on our website and app.
2. How we use your information
- To process and deliver your orders.
- To tell you about your orders, account and promotions.
- To improve our services and personalise your experience.
- To detect and prevent fraud, abuse and security incidents.
- To meet our legal obligations.
3. How we share your information
Service providers: trusted partners who help us take payments, deliver food and send messages.
Legal requirements: we may disclose information when the law requires it.
Business transfers: if Stack n Snack is merged or sold, your information may transfer to the new owner.
4. Cookies
We use cookies to keep your cart, remember your preferences and understand how the site is used. You can manage cookies in your browser settings.
5. Data security
We use encryption and access controls to protect your data. Card payments are handled by PCI-compliant processors, and no method of transmission is completely secure.
6. Your rights and choices
You can ask to access, correct or delete the personal information we hold about you, and opt out of marketing at any time.
7. Contact us
Questions about this policy? Write to us at hello@stacknsnack.com or call +91 11 4100 5678.