Questions, answered

Choose $100, $250 or $500, add the recipient's name, email and a note, and pick a delivery date. We email the card on that day. It works on everything in the shop and never expires.

Many styles are restocked. Pick your sold-out size on the product page and tap Notify me: we email you once, the moment it is back, and never add you to anything else.

A mix of recycled textiles, engineered mesh, leather-look and suede finishes, EVA foams and rubber outsoles, depending on the shoe. Every product page lists the materials.

Brush off loose dirt, wipe leather and synthetics with a damp cloth and mild soap, and use a suede brush on suede. Remove the laces and insoles to wash them separately, and let the pair air dry away from heat.

Yes, to over 40 countries. Delivery times and duties for your address are shown at checkout, before you pay.

Yes. Send back unworn pairs with tags within 30 days for a refund or another size, or 60 days if you are a Stripe Club member. Exchanges ship free.

Every pair is made by audited partner factories that meet our social and environmental standards. Each product page lists the materials, and we publish our supplier list every year.