Pink Friday is on: up to 30% off

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Frequently asked questions

Quick answers about orders, delivery, returns and products. Still stuck? Our beauty advisers reply within a few hours.

Orders

Are the products genuine?

Yes. Everything is sourced directly from the brand or its authorised distributor, and every order ships sealed with the batch and expiry printed.

Which payment methods do you accept?

UPI, cards, net banking and wallets through Razorpay. Your card details never touch our servers.

How do I use a coupon?

Enter the code at checkout. New customers can use WELCOME10 for 10% off their first order.

Delivery

How long does delivery take?

Metro cities in 1 to 3 days, the rest of India in 3 to 6 days. Delivery is free on orders over ₹499.

Returns

Can I return a product?

Unopened products can be returned within 15 days. If something arrives damaged or wrong, tell us within 48 hours and we replace it free.

Products

How do I choose the right shade?

Each product page shows shade swatches. If you are between two, our beauty advisers reply on the contact page within a few hours.

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