Cancellation policy

More than 7 days before check-in

Cancel for a full refund.

Between 7 days and 48 hours

We refund 50% of the booking.

Within 48 hours

The booking is non-refundable, because your host has turned other guests away.

Hill days

Cancel a hill-day slot up to 24 hours before for a full refund.

Refunds

Refunds go back to your original payment method within 5 working days.