Unopened within 15 days, shade exchanges even if opened.
Return unopened items within 15 days of delivery for a full refund to your original payment method, processed within 7 working days of the return reaching us.
Wrong shade? Complexion products can be exchanged for another shade within 15 days, even if opened.
COD refunds are paid by bank transfer. We'll ask for your account details once the return is received.