Questions, answered

Choose $100, $250 or $500, add the recipient's name, email and a note, and pick a delivery date. We email the card on that day. It works on everything, including alterations, and never expires.

Most pieces are recut each season. Pick your sold-out size on the product page and tap Notify me: we email you once, the moment it is back on the rail, and never add you to anything else.

Natural fibres almost without exception: worsted and woollen cloths, cotton poplin and oxford, lambswool, merino, linen and full-grain leather. Every product page lists the exact cloth and weight.

Brush it after wearing, hang it on a shaped hanger and give it a day off between wears. Steam out creases rather than pressing, and dry clean no more than twice a season.

Yes, to over 40 countries. Delivery times and duties for your address are shown at checkout, before you pay. Tailoring ships on a hanger in a breathable garment bag.

Yes. Send back unworn, unaltered pieces with tags within 30 days for a refund or another size. Exchanges ship free. Items we have altered for you are final sale.

A small circle of family-run mills and workrooms: tweed from the Borders, shirting from Lancashire, knitwear from the Scottish lowlands and shoes from a Northamptonshire-style welted workshop. Every product page names the cloth and the maker.