Good questions

Most pieces are made to order. Each product page shows its lead time, usually 7 to 35 days, and the delivery estimate for your PIN code. We confirm a two-hour window by phone before we come.

White-glove delivery is free on orders over ₹25,000 within our service cities. Below that it is a flat ₹1,500. White-glove means room of choice, unpacking, assembly and taking every scrap of packaging away.

All metros and over 140 cities across India. Enter your PIN code on any product page for an instant estimate.

Yes. You have 14 days from delivery to return any non-customised piece in its original condition. We collect it and refund in full, less a ₹2,500 collection fee.

Ten years on frames and joinery, two years on upholstery, foam and mechanisms. We repair or replace at our cost.

Yes. Book a showroom visit to see every fabric and finish in person, or request a free swatch kit through a design consultation.

Enter a code at checkout. It is checked and applied on our server, and the final amount is shown before you pay.

UPI, all major cards, net banking and EMI through Razorpay. You will get a GST invoice by email the moment your payment is confirmed.

Walk-ins are welcome, but a booked slot gets you a stylist for 45 minutes and the room to yourself. Book on the Showroom page.

Vacuum weekly with a soft brush attachment, blot spills immediately and never rub. Covers are removable for professional dry cleaning.

A little, with the seasons. That is why we kiln-dry every board and use joinery that lets it breathe. Keep pieces away from direct AC vents and radiators.